Credential verification record
Diego Miescher
Head of Client Success · Level 4 of 4
Record no. CSMC-2026-000001
This credential is valid
Issued by CSM Council to Diego Miescher and in good standing until 01 October 2028. Checked against the CSM Council Credential Registry.
01Credential record
| Record number | CSMC-2026-000001 |
|---|---|
| Status | Valid |
| Holder | Diego Miescher |
| Credential | CSM Council Certified: Head of Client Success |
| Level | 4 of 4 |
| Specialization | High-ticket coaching |
| Basis of award | Conferred by the issuing body |
| Date of issue | 01 October 2026 |
| Valid until | 01 October 2028 (renewal required every 2 years) |
| Issuing body | CSM Council · Miescher OPS GmbH |
02What this credential certifies
The CSM Council certification attests that the holder can perform the role of a Client Success Manager in online coaching businesses and agencies at the stated level. Each level builds on the previous one and is awarded only after the training for that level is completed and a practical assessment is passed.
| Level | Title | Assessment required | Held |
|---|---|---|---|
| 1 | CSM Foundations | Knowledge check (minimum 80%) and a recorded onboarding call reviewed against the CSM Council rubric. | Yes |
| 2 | Certified CSM | A recorded at-risk client save call and written scenarios with a weekly KPI report. | Yes |
| 3 | Senior CSM | Recorded renewal call, a documented case study and proof of at least 12 months in a CSM role. | Yes |
| 4 | Head of Client Success | Fulfillment design portfolio and a panel interview with the CSM Council review board. | Yes |
Verified competencies: Fulfillment design · Hiring & training CSMs · Renewals & ascension · Retention & LTV strategy.
03Assessment record
This credential was conferred by the issuing body to the founder of the program. Conferred credentials carry no assessment record and are listed as such.
04Issuing body
| Name | CSM Council |
|---|---|
| Legal entity | Miescher OPS GmbH |
| Registration | Commercial Register of the Canton of Lucerne, UID CHE-474.270.008 |
| Registered address | Schweighofweg 6, 6010 Kriens, Switzerland |
| Authorized signatory | Diego Miescher, Founder & Managing Director |
Diego Miescher, Founder & Managing Director
05Record integrity
Every record has a digital fingerprint (SHA-256) computed from its official fields. If any detail of the record were changed, the fingerprint would no longer match.
| Fingerprint (SHA-256) | 110787290687b08d58c2ba995fe8d2e940a2406237100d98b7a1a3ecc333a0c3 |
|---|---|
| Record schema | csmc-credential/1.0 |
| Public ledger anchoring | Not yet anchored. Publication of record fingerprints to a public blockchain is planned. |
Show the fields used for the fingerprint
{
"schema": "csmc-credential/1.0",
"credentialId": "CSMC-2026-000001",
"holder": "Diego Miescher",
"level": 4,
"issued": "2026-10-01",
"expires": "2028-10-01",
"basis": "conferred",
"issuer": "Miescher OPS GmbH (CHE-474.270.008)"
}06How to verify a CSM Council credential
- Open the record from the QR code on the credential or enter the record number at csmcouncil.com/verify.
- Check that the address in your browser begins with https://www.csmcouncil.com/verify/.
- Compare the name, photograph and record number with the credential you were shown.
- Confirm the status reads Valid and the date is within the validity period.