Hire a Client Success Manager. Post the role.
Need a CSM for your coaching program? Tell us the offer, the pay and the job. We share it with the CSMs in CSM Council. $0 to post.
- CSMs trained on onboarding, check-ins, refund saves and renewals
- People who already know Skool, Slack, Calendly and a CRM
- Experienced CSMs and new ones, so you can match the pay you have
- $0 to post. No placement fee, no contract with us
"Coaches ask me every week: Diego, do you know a good CSM? This is where I send them."
Diego Miescher, founder
Post your CSM role
3 minutes. We reply within 2 business days.
Role in today. CSMs apply this week.
- 01
Post the role
3 minutes. Your offer, the pay, what the CSM does and how they should apply.
- 02
We share it
Your role goes to the CSMs in CSM Council, trained for coaching and agency back ends.
- 03
You hire
CSMs apply the way you choose. Or we send you the best ones. You decide who you hire.
Setting the pay? CSM salary guide · Job description template · Commission calculator
How do I hire a Client Success Manager for my coaching business?
Write down what the CSM owns (onboarding, check-ins, renewals), the pay and the hours you need. Post the role on this page. We share it with the CSMs in the CSM Council community, and they apply the way you ask, usually with a short Loom. Pick 3 for a call and give the best one a paid test week.
What does it cost to post a CSM role?
$0. You pay the CSM you hire. CSM Council makes money from its community, not from coaches.
What does a Client Success Manager do in a coaching program?
A CSM runs everything after the sale: the onboarding call, getting the client to a first win, check-ins, spotting at-risk clients, saving refund requests, collecting testimonials and leading renewals and upsells.
How much should I pay a CSM?
Most remote CSMs in coaching earn a base salary plus a bonus on renewals or upsells. Use our salary guide and commission calculator to set a fair number before you post.
When should a coaching business hire its first CSM?
When the founder spends more time in client messages than on sales and content, or when refunds and missed check-ins start. For most offers that is somewhere between 30 and 60 active clients.
Who is behind CSM Council?
Diego Miescher. He built and ran the back end of coaching offers doing up to $1M+ a month through Scale With Fulfillment, and started CSM Council because coaches kept asking him for good CSMs.